Welcome Aboard

Portal Support

UOP Customer Portal Support

Get the most out of your portal account

Honeywell UOP's Customer Portal experience provides our customers with a convenient way to access Honeywell tools, applications and resources. It provides great functionality, including:

  • Track orders easily and check where you are in the fulfillment process with “My Orders"
  • Get technical help 24/7 with answers to frequently asked questions about UOP process technology
  • Access technical publications including Operating Manuals
  • View Connected Services where you securely access your subscription to view process unit data
  • Register for upcoming courses and events
  • View advisories, bulletins, and reviews
  • Access your customized information
  • Use the virtual chatbot — Honeywell Assist — to find your order status and easily access frequently asked questions
  • eCommerce where buyers can place and manage orders. Click here for frequently asked eCommerce questions

For help registering for or using the Customer Portal, view our training videos:

  • What to Expect- Video
  • Honeywell Assist Chatbot- Video
  • How to Register- Video

Contact us for additional support or questions.